Listen in on what others have to say about our phone certification program.
Advanced Phone Up's was founded 20 years ago by Howard Mack with the goal of helping automotive dealerships make the right impression with their telephone, text and e-mail prospects. Our office is located in beautiful Ventura County, California in between Los Angeles and Santa Barbara. We work exclusively with Auto, Truck RV, ATV and Motorcycle Dealerships.
WHY WE FEEL WE CAN HELP YOUR STORES PERSONELL.
The Advanced Phone Up's training is live, one-on-one and to the point. We at Advanced Phone Ups do not believe in recorded training to teach communication skills. We customize all of our training criteria to each store we service for the best possible training experience.
Our Certified trainers do more than just coach on telephone skills!
Time and again one of the key benefits we hear that our customers get from our training is how motivated their personnel are after they complete our certification program.
OUR LEAD TRAINER
Scott Wiley has been the LEAD TRAINER at Advanced Phone Ups for 20 years. Scott comes with a can do, no nonsense, common sense approach that gets through the thickest veterans skin. Scott and his division of 8 telephone trainers have performed over 3,100 telephone training seminars in our years of working exclusively in the motorcycle, RV and auto industries.
We call each person individually and coach them weekly on how to set reservations. That way you can stay busy running the store and selling cars.