WHO WE ARE AND WHY WE'RE DIFFERENT

Advanced Phone Up's was founded 23 years ago by Howard Mack and Scott Wiley with the goal of helping automotive dealerships make the right impression with their telephone prospects. Our office is located in beautiful Mountain Ranch, California in between Los Angeles and Santa Barbara. We work exclusiveIy with Auto, Truck and Motorcycle Dealerships.

 

WHY WE ARE DIFFERENT THAN OTHER PHONE TRAINERS.

 

The Advanced Phone Up's training is different than other trainers because all our training is live, one-on-one and to the point. We also customize all of our training modules  to each store we service.

 

Our trainers do more than just coach on telephone skills!

 

Time and again the number one benefit we hear that our customers get from our training is how motivated their personnel are after they complete a session.

 

OUR LEAD TRAINER

 

Scott Wiley has been the LEAD TRAINER at Advanced Phone Ups for 23 years. Scott comes with a can do, no nonsense, common sense approach that gets through the thickest veterans skin. Scott and his division of 8 telephone trainers have performed over 5000 telephone training seminars in 23 years working exclusively in the motorcycle, RV and auto industries.

 

We call each person individually and coach them weekly on how to set appointments so you can stay busy running the store.

 

We also do not believe in automated or recorded training. We conduct all training live so your people can ask questions, interact and get an instant solution to specific telephone issues.