Phone, Text and E-mail Techniques and Certification
One On One Telephone, Text and E-mail Training for Sales, Service and Parts.
WHAT WE DO
WE CERTIFY CAR,TRUCK, RV AND MOTORCYCLE DEALERSHIP PERSONNEL ON TELEPHONE, TEXT AND E-MAIL TECHNIQUES .
ALL OUR TRAINING IS LIVE, ONE-ON-ONE AND INTERACTIVE.
EACH WEEK WE COACH YOUR SALES, SERVICE, PARTS, INTERNET AND BDC PEOPLE ON HOW TO HAVE A "GAME PLAN" FOR THE TELEPHONE CALLS, TEXT AND E-MAILS.
WE TEACH YOUR PERSONNEL THAT IF THEY FOLLOW A "GAME PLAN" FOR THE CALLS, TEXT AND E-MAILS MORE CUSTOMERS WILL ASK FOR THEM.
The Advanced Phone Up's mission is to help your dealership personnel to sound professional and set more appointments. We get your personnel to understand the importance of your phones calls, text and e-mails.
Our trainers have worked with and Certified over 5000 dealership personnel over 20 years.
We also do not believe in automated or recorded training. We conduct all training live so your people can ask questions, interact and get an instant solution to specific dealership communications issues.
Sales Phone, Text and E-mail Certification.
Internet Phone, Text and E-mail Certification.
Business Development Center Certification.
Receptionist and Office Staff Phone Training.
Service Advisor Telephone Training.
Parts Department Wholesale and Retail Phone Training
Text and E-mail Training.
Out-Bound Prospecting for New Business Phone, Text and E-mail Training.