If you have other questions please don’t hesitate to call us. We can help! (800) 285-0026

Does it take ten weeks to get certified?

We train them each week until they pass certain criteria and sound professional with our trainers.
Once they reach their course criteria we record the session (of them using the material) and send it to you. If they sound good to you, they are certified. If not we continue.

How many session are allowed a week?

Your people can train up to three times a week at forty-eight hour intervals.

How often do you call my people to get a session done?

We will call a minimum of once a week.
Our trainers are only paid if they complete a session.
Our trainers may call a single person up to three times if they're are having a hard time getting a hold of a participant.

Does a participant have the same trainer for each session?

We try and assign a specific trainer to each participant through certification.
If your personnel call the training center and their specific trainer is unavailable we will put them with another trainer just for that session.

After they graduate is the training over?

If your personnel graduate early they can call into the call center and continue to train once a week until ten weeks have passed since their enrollment date.

If you want the training to continue after 10 weeks you'll need to sign up for our monthly maintenance services.

What are the training department hours?

Monday through Friday from 7:00 a.m. to 4:00 p.m. pacific standard time.

We also perform Saturday Group Tele-Conferences by Appointment.

CALL TODAY: 800-285-0026